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FREQUENTLY ASKED QUESTIONS

What are Boesen the Florist hours of operation?
Floral consultants are available 24 hours a day, seven days a week to assist you. Contact us anytime.
 
Is the information I provide during the checkout process kept private?
All information is held in strictest confidence. We do not trade, rent or sell this information to outside companies. We only use this information to personalize your shopping experience, as well as notifying you about special offers, services and enhancements. Any suspicious or fraudulent use of credit cards will be forwarded to authorities and prosecuted to the fullest extent of the law.
 
How will I know if my order has been received?
All online orders are confirmed via e-mail. If there are any problems, you will be contacted via e-mail or by telephone with an explanation.
 
What happens to my order when a florist attempts delivery and the recipient is not at home?
If the recipient is not at their home when a delivery is attempted, the florist may choose to do one of the following:

• Call the recipient ahead of time to make sure that they are going to be there or to schedule an appropriate time.

• Leave a note on the door of the recipient's home asking them to call the florist and schedule an appropriate delivery time.

• Leave the arrangement in a covered area of the home (porch or other entrance).

• Leave the arrangement with a neighbor and place a message on the recipient's door referring them to the neighbor who accepted for them.

If you do not wish for the delivering florist to use any of these procedures, please make sure that you indicate this in the "Special Instructions" box on your order form.
 
Can I request a specific time for the delivery of my arrangement?
You may use the "Special Instructions" box located on the order form to request a particular time of day for your delivery. We will do our best to honor your request, however, as we do not know the schedules of each of our delivering florists we cannot guarantee the time of delivery without authorization from our customer service department.
 
Is there any special information needed to deliver an arrangement to a hospital?
For hospital deliveries, please make sure to include the name of the recipient, hospital and room number or ward. Your arrangement will be delivered to the floor nurse's station, as most hospitals do not allow florists into individual rooms.
 
How will I know if my arrangement has been successfully delivered?
All deliveries will be made on the date you request unless we notify you of any complications.

Note: We will answer all inquiries in the timeliest fashion possible. Some inquiries cannot be researched and resolved until we can make contact with the delivery florist during their hours of operation. Once we are able to contact the delivery florist and obtain an answer to your inquiry, we will contact you by your choice of either e-mail or telephone. We work with only the highest qualified florists to process your order. The result is our maintaining our unconditional guarantee with your every order.
 
Do you deliver on Sundays?
Local delivery in the greater Des Moines, IA area is available on Sunday. Unfortunately, we cannot guarantee delivery outside our local delivery area as it is not a standard delivery day for florists. Monday will have to be an option.
 
How far in advance can I order an arrangement for delivery?
You may order an arrangement as far in advance as you desire.
 
What happens if I provide an incorrect delivery address?
Any incorrect delivery address will incur an additional $10.00 delivery charge.
 
Can I cancel my order?
While we process your request the moment we receive it, it is sometimes very difficult to get cancellation requests complete. Our network ranges throughout the country and because of the importance placed on a timely delivery of your request and various time zones, it can sometimes be very difficult to stop or cancel a delivery attempt or a placed order. Cancellations must be done with-in 24 hours of the delivery. Any cancellation requests after this period cannot be guaranteed and subject to a 20% charge.
 
Is tax included in the price of the arrangement?
While all orders (excluding shipped items) are total prices delivered, we are unable to include the tax rate in the advertised price because this is a collection and not a sale.
 
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Boesen The Florist 5 2 https://www.boesen.com/images/siteSettingWide/Boesenlogohorizontal-18012944028.png 3422 Beaver Ave Des Moines, IA 50310 (515) 244-ROSE

Boesen the Florist has been the first choice for flowers in Des Moines, Iowa since 1923.

When you need flower delivery to any location in central iowa, including Des Moines, Clive, Johnston, Pleasant Hill, Urbandale, West Des Moines, Ankeny, Johnston, Altoona, Indianola and Windsor Heights (I would like to create landing pages for ALL of these locations - to be discussed later)., Boesen the Florist makes the moment mean more. Des Moines Florists since 1923, Boesen the Florist has an wide array of flowers, plants and gifts to suit any occasion. Boesen the Florist is central Iowa's most trusted florist and can help you send a thoughtful gift across around the corner or around the globe! Same day flower delivery is offered as well; just another reason Boesen the Florist is the top florist in Des Moines. Boesen also has a beautiful selection of plants and gift baskets in our garden center(6 need a link) for your spring gardening and gift needs.

Flowers for Every Occasion from Boesen the Florist

Sending Valentine's Day flowers, Mother's Day flowers, get well flowers, funeral flower arrangements and anniversary flowers is always the best way to show you care, but why not make today even better with flowers? Boesen makes the moment mean more - every moment of every day deserves flowers. Think of sending a wonderful selection of gifts and birthday flower arrangements to those you care about most.

Flower Delivery from Boesen the Florist

Sending flowers anywhere in Des Moines or anywhere in the world is a cinch with Boesen the Florist. Simply look through the wide assortment of floral bouquets on Boesen.com to find the just the flowers you were looking for. You can shop for flowers with confidence using our secure flower ordering and delivery site, or call us directly at 515-244-ROSE (7673) to speak with one of the Boesen the Florist special floral designers. When you need the freshest flowers in Central Iowa or need to send a bouquet anywhere in the world, call Boesen the Florist. For flower delivery in Des Moines, iowa or anywhere in the world, Boesen the Florist is the place to go.

Add More to your Flower Order with Boesen the Florist

Add that personal touch by including a box of chocolates or a special balloon with your flowers. Our floral designers can create the flower bouquet or any floral arrangement you can imagine. The floral designers at Boesen the Florist are dedicated to creating fabulous floral gifts using only premium flowers shipped directly to our Des Moines floral gallery. All of our flower arrangements are professionally arranged and personally delivered straight to your recipient. Trust the finest florist in Des Moines IA to add that extra special touch to any occasion.

Boesen the Florist in Des Moines, IA provides flower delivery service to the following areas and zip codes in Iowa:
Our shop serves the following areas in central Iowa: Des Moines, Clive, Johnston, Pleasant Hill, Urbandale, West Des Moines, Ankeny, Johnston, Altoona, Indianola and Windsor Heights

50308, 50325, 50322, 50131, 50322, 50334, 50380, 50327, 50319, 50369, 50361, 50398, 50397, 50347, 50321, 50302, 50317, 50310, 50312, 50311, 50328, 50315, 50311, 50320, 50324, 50303, 50362, 50009, 50061, 50331, 50363, 50340, 50947, 50329, 50339, 50023, 50327, 50266, 50393, 50336, 50395, 50317, 50332, 50314, 50035, 50265, 50309, 50266, 50394, 50307, 50396, 50325, 50391, 50982, 50350, 50391, 50333, 50950, 50323, 50322, 50324, 50330, 50301, 50335, 50316, 50936, 50318, 50364, 50395, 50940, 50359, 50313, 50338, 50983, 50368, 50021, 50312, 50398, 50981, 50367, 50305, 50323, 50360, 50980, 50392, 50381, 50306, 50304.

Locations:

Main Store and Greenhouse: 5 2 3422 Beaver Ave Des Moines, IA 50310 515-244-ROSE Ingersoll: 5 2 3801 Ingersoll Ave Des Moines, IA 50312 515-255-2189

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